FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you manufacturer?

Yes, We are factory ,and have more than 10 years experience in this field.

If logo print is available?

Yes,we can help to print your logo on the lock and OEM,ODM service are welcome.

What should do when battery is run out?

If the voltage lower than 4.8V,door lock will alarm notification when you use the card to open the door every times.and each lock have an external power supply Interface.

What's the MOQ and if can send sample to have a test?

MOQ is 20 sets. And we can send sample to have a test.

What's the delivery time?

Sample within 3 workingdays,quantity order takes about 5-7 days.

Which shipping way your company normally use?

DHL, TNT, UPS, FEDEX express way; By sea; By air; customers forwarder etc.